Communications Consultancy
Through the development and orchestration of complex communication programmes we understand that a creative response is only part of the story.
We are passionate about internal communication and believe that employee communication programmes need to be as well planned and executed as those aimed externally.
That’s why we combined our experience of consultative problem solving and communications production to develop a range of measurable processes that are truly effective at changing what people think, what they feel and ultimately, what they do.
Our work focuses in five broad areas:
1. Research & audit – using high quality research and analysis to ensure communication is build on a solid foundation. 2. Change communication – developing and delivering internal communication programmes to support major organisational change. 3. Capabilities & infrastructure – helping clients organise their internal communications function and develop their people.4. Framework development – identifying the right systems and processes to ensure communication flows smoothly.5. Programmes & campaigns – developing and implementing high-impact communication solutions to help solve organisational problems and capitalise on opportunities.Research and Audit
We can:
Run a full-scale internal communication auditDevelop & deliver bespoke questionnaires and surveys Design & run employee focus groups Develop communication ‘dashboards’ to enable clients track their progress Evaluate the success of existing channels, processes and systemsChange Communication
We can:
Design a comprehensive communication programme to support a merger or acquisition Ensure new business systems are rolled-out effectivelyPut a strategy in place for a new service or division Help realign your culture as part of an office move Build an internal re-branding or values programme Communicate vision and values in a compelling wayBring alive a new business strategy Capabilities and Infrastructure
We can:
Advise on the shape and structure of a new teamReview the competencies of an existing teamDeliver training to address skills gapsRun seminars to develop the communication competencies of line managers Create communication toolkits and templates to drive consistencyProvide coachingFramework Development
We can:
Design an integrated suite of communication channelsCreate feedback channels to capture employee views and opinions Review existing channels for effectiveness Design and implement stand-alone channels – electronic and print magazines, video, web casts, plasma presentations, etc. Develop highly effective face-to-face programmes, from thought-provoking monthly meetings to large-scale conferences and road shows.Programmes and Campaigns
We can:
Design short term campaigns to tackle business issues Develop a communication campaign to support a new Chief Executive Shape, refine and ‘road test’ key messages Create internal communication programmes to leverage customer-facing marketing activityProvide an in house team with external challenge and additional creative ‘spark’Orchestrate complex multi-location programmes